Our Process
How We Work With You
Robin's Resumes® will professionally work with you to develop your resume package:
The steps include:
1. Initial contact to determine the correct package for your needs. In order to determine the best package for your needs, I will need information on what you want to apply for and your background. Please email, fax or mail Robin's Resumes® and attach your existing resume, career documentation (if you were in the military - your evaluations, awards, certifications and training) and any jobs or job announcements you want to apply for. Include information on how to contact you.
2. Once I receive your information, I will call or email you, with a free consultation to determine the best package to fit your needs. I can call overseas to many destinations in Europe and Asia - and if you are on Skype or Yahoo! Messenger, I can also call you via Internet Phone to other locations throughout the world.
3. During that consultation, I will quote the price of the package. You can pay Robin's Resumes® by check, money order, debit card or credit card - Robin's Resumes® accepts Visa, MasterCard, American Express, Discover and PayPal.
Note: If you agree to have Robin's Resumes® develop your package, Robin's Resumes® will send you an invoice for you to sign prior to starting work on the package. This signature is important to ensure we have agreement on the work we are going to produce and the terms for doing the work.
4. Upon receipt of the invoice, Robin's Resumes® will create a questionnaire to be sure to include all the information required in a resume (especially important for a Federal resume package), all of the key words employers look for AND most importantly, to ensure we include all of your accomplishments to highlight how you bring VALUE to a potential employer. Robin's Resumes® can conduct this interview by phone or receive your written answers - your choice.
5. Once you answer your questionnaire, Robin's Resumes® will develop your career marketing package, using their expertise and experience to present your skills, background, ACCOMPLISHMENTS and expertise in a powerful document for your use. The document will be created specifically for you, based on the information you provide.
6. Robin's Resumes® will send you your resume draft via email in the Microsoft Word format - and if needed or desired ASCII or PDF formats. You will have 3 weeks to provide Robin's Resumes® any changes to your documentation.
Legal information
Guarantee
Robin's Resumes® will use their professional ability, in good faith, to create exceptional resumes and/or career marketing documents. We cannot guarantee interviews or jobs, since we do not control the effort a client will make in obtaining a job. In addition, we cannot control the competiton in obtaining a position. Finally, at times, employers will not fill positions which are advertise. We believe any service guaranteeing an interview or a job to clients is not operating in good faith.
Privacy Policy
Any information provided to us by clients or potential clients by internet forms, in person, telephone, fax, e-mail, mail or other format will not be shared with other entities except as required for normal business purposes to complete your work, without your permission, unless required by law. All electronic copies of your project are stored on a secure computer at Robin's Resumes® for backup purposes - we have found when clients call back for updates or when their computers crash this will help them. However, if you request for us to delete your resume and other files from our computers and servers we will be pleased to do so.